At Garimpando, we take pride in providing high-quality, authenticated luxury items. Due to the unique nature of our products and the rigorous curation and authentication process, all sales are final. This means that we do not offer returns, refunds, or exchanges on any items once a purchase is complete.

Please review the following conditions carefully:

1. No Returns or Exchanges

• All Sales Are Final: Once an item is purchased, it is considered a final sale, and we cannot offer a return or exchange under any circumstances.
• Exceptions: We stand behind the authenticity and quality of our products. In the rare case that you receive a damaged or incorrect item, please contact us within 7 (seven) days of receipt at contactus@garimpandonaamerica.com. We will review your request and, if approved, provide a resolution.

2. Product Authenticity & Condition

Each product undergoes an extensive inspection and authentication process before being listed for sale. Our goal is to ensure that every item meets the highest standards of quality and authenticity. If you have concerns regarding an item’s authenticity or condition, please contact us before finalizing your purchase.

3. Detailed Product Descriptions

We encourage our clients to carefully review product descriptions, sizing, and images before purchasing. If you have any questions about an item, please contact us at contactus@garimpandonaamerica.com or via WhatsApp at +1 840-209-7550 for assistance.

4. Custom Orders, Pre-loved or Pre-Orders

For items that are on order or pre-ordered, shipping times may vary. Please note that all custom or pre-order items are subject to the same no-return or exchange policy.

5. Contact Us

For any inquiries regarding your purchase or further assistance, feel free to contact us at:

• Email: contactus@garimpandonaamerica.com.
• WhatsApp / Text Message: +1 840-209-7550